KEYCHAIN HEART

All Swiss orders will be delivered with Swiss Post. Shipping to Switzerland and Liechtenstein is free of charge. 

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The costs for the return will be deducted from the refunded amount. For more details, see Returns & Refunds.

There are no additional taxes applied in Switzerland.

Since our products are primarily designed for business needs, you may be able to claim a tax refund when filing your taxes in Switzerland.

• Leather: Our leathers are all sourced in Italy and are certified by the Leather Working Group. All are scratch-, dirt- and water resistant. Our soft-grain, pebbled and saffiano leather differ in their structure and feel. More details on the leather can be found here
• Hardware: Gold-plated with protective layer

Designed in Switzerland and handcrafted in a small family business in Northern Italy, where high-quality, precision work and love for the artisanal process were passed on for generations with good working conditions for employees.

A transparent supply chain and high-quality materials are important to us: All materials are carefully sourced and selected in Italy. Read more about our values.

We are committed to fair pricing, transparency, and reflecting the genuine value and craftsmanship of our products.

Our direct-to-consumer (D2C) model allows us to bypass middlemen and offer luxury products at more accessible prices, compared to traditional retail with its significant markups. By maintaining a markup of 2-3x to cover costs, we ensure our prices accurately reflect the true costs of production and operation, in contrast to the 5-7x markup common in traditional retail.

By breaking down our costs, we provide insight into your investment, maintaining a dedication to honesty and quality. Learn more...