You are a heavy user of your BELLEVUE, VIADUKT, VIADUKT DAY or VIADUKT WORK? Due to that, your metal pieces that help you to stabilize the straps have broken?
With a pair of pliers and a screwdriver, you can easily repair the strap yourself:
The metal piece is sourced from Italy from the same manufacturer as our other metal materials. Therefore, it is exactly the same color of gold as the other metal pieces on your bag.
PLEASE NOTE: Some pins are tough to open by hand. Please try before ordering whether one of the two pins can be opened by yourself with the tools you have.
If this is not the case, please reach out to us via firstname.lastname@example.org. We offer professional attachment of the metal straps for 30 CHF (incl. metal pieces). Please be aware, that this service will also be subject to shipping costs.